Irelands Sales Management Training Company

Since 2002

We Offer

1. Tailored Sales Management Training for your team on your site
2. Generic Public Sales Management Courses
3. Online real time interactive Sales Management Training for your team
4. 1:1 Sales Management coaching
5. Face to Face Training
6. Online training

All types of Sales Management Training catered for

Our Clients

Create Customer Service Excellence for Todays Competitive Market

Are any of the points below important to you? If Yes We need to talk

Using Customer Services Best practices

Communicating professionally with your customers

Building a professional image and relationship

Creating customer experiences as opposed to transactions

Understanding the 5 steps to establishing customer needs

Extending common courtesy so customers feel important

Managing and exceeding customers expectations

Managing difficult customers in a professional way

Satisfying challenging and irate customers

Taking responsibility to solve our customer problems

Use the 5 Rs of customer service

Best practice email and telephone etiquette

The 3 Vs of effective customer communication and empathy

What we can do to avoid customers leaving

We specialise in designing and delivering practical interactive training to the needs of your team by face to face or online training

We also offer public open courses below is our typical generic public course outline

By the end of the sales training courses delegates will be able to

  • Develop communication skills to ensure the best performance from your team.
  • Understand the different styles necessary to motivate different individuals.
  • Grasp the concept of Long term Motivation against short-term gain.
  • Know how to deal with good and poor performance in an honest open structure.
  • Know the type of person you need to recruit and how to recruit them.
  • Question at selection and listen, understanding what is and is not being said.
  • Understand the principles of successful coaching.
  • Allow people to grow and develop, within a framework.
  • Control the activity necessary to achieve the desired sales results.
  • Understand the personalities within your team and how you can make the difference.
  • Translate strategic objectives in to your business plan
  • Share the vision and objectives of the organisation.
  • Achieve more from meetings by organising and controlling action.
  • Achieve consistent sales by working a plan.
  • Develop a system for accountability and performance.

Participative and Practical Training Courses

Tailored to your business needs.

Contact us and discuss how we can help you to achieve 100% of your organisation training goals, with zero risk

What our customers say about us

Participative – Practical – Training Courses

Tailored to your business needs.

Contact us and discuss how we can help you to achieve 100% of your organisation training goals, with zero risk

Get in Touch with Us

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