All Courses

Exceeding Expectations Since 2002

Sales Training Courses

This sales training course is ideal for anyone who is relatively new to sales and wishes to have a blueprint to follow and also for those who have experience and ability in sales but are just looking to refresh their skills. The course will provide all salespeople with a structured approach to the steps of the sale from the initial prospecting call and  introductions through to the closing of the sale. We have helped thousands of salespeople to achieve and exceed their sales targets by just following the simple step by step process we teach.

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Customer Service Training

Whether you are looking at face to face customer service or telephone customer service this course will offer you the most up to date best practice techniques for creating a customer focused environment. In a recent survey it was stated that over 64% of customers stop doing business with a company based on an indifferent attitude from a member of staff. More and more in the world we live in Customer Service is the difference between success and failure.

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Leadership Skills

Learn to lead so others will follow willingly” is a great statement for leaders. The leadership training will help you to develop the necessary skills and knowledge to allow you to lead so others will follow.

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Time Management Training

Learn to achieve more each day in less time and with less stress. All too often we hear Managers and staff members complain that they have worked all day but feel they have achieved nothing. This time management course will offer you the tools and skills that are needed to control your day so that you are achieving maximum results. It is all about understanding and using tools for prioritising tasks, managing interruptions and emails, the internet and other time thieves plus managing large tasks and dealing with procrastination. Work Life balance is vital to be successful and those that are successful in life make decisions about what they are going to do today on the basis of how that will effect them in the future.

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Presentation Skills

Presentation skills training is vital for anyone who finds themselves in a position where they need to present or speak in front of a group. It is commonly stated that presenting and speaking in public is the greatest fear most people have. This course will teach you everything you need to know about presenting to others and will alleviate the fear of presenting for you. Engaging, structured and compelling presentations will be easy for you once you follow the guidelines taught on this extremely fun and interactive course.

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Recruitment Interviewing

For anyone involved in recruitment interviews this course is essential. The recruitment interview training course will give you a step by step Best Practice guide to interviewing successfully. The skills of interviewing are one of the most neglected set of skills for Managers, yet poor recruitment leads to high cost low productivity and poor morale in the workforce.

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Management Development Training

  1. Open Course Management Training – People often ask us ‘what is an open course?’ In simple terms an open course is a fantastic option for any company or individual that does not have a group of people with a similar training need. If you have only one or two people with a similar training need than an open course is ideal as it is cost effective and the individual will be trained along with others with similar want and needs.
  2. Management Coaching – Coaching is all about learning on a one to one basis with the trainer. All of our trainers are also qualified business coaches and have the skills and knowledge necessary to teach, coach and train others on a one to one basis structured and tailored to the delegates needs.
  3. In Company Management Training – If you have a number of Managers, Supervisors or Team leaders with a similar training need then In Company management training is a fantastic option for you. This will provide you with tailored management training for your group of people at a very cost effective rate which will also achieve great results.

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Telephone Skills

Telephone skills etiquette is getting more and more important in todays ever changing business world. The old story of we only get 1 chance to make a first impression is very relevant to this telephone skills training course. More and more of our customers are demanding more and we must be able to create a professional image and relationship with them. So much of our work is now carried out communicating on the telephone and by email that this training course is vitally important to all businesses

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Train the Trainer

The ever popular train the trainer course will teach your trainers best practice training techniques to allow them to design, implement, deliver and control top class highly interactive training.

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Assertiveness Training

Being assertive is all about getting what you want without violating the rights of others. In this assertiveness training course you will develop the key skills for deciding what you want , saying it clearly, not being manipulated and managing the process. People who are assertive tend to know what they want and have no fears in requesting and stating their needs without causing any upset or discomfort to others.

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Our Clients

Participative and Practical Training Courses

Tailored to your business needs.

Contact us and discuss how we can help you to achieve 100% of your organisation training goals, with zero risk

What our customers say about us

Participative – Practical – Training Courses

Tailored to your business needs.

Contact us and discuss how we can help you to achieve 100% of your organisation training goals, with zero risk

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