This programme is designed for delegates who have just embarked on a career in telephone sales, and delegates with more experience but no formal training. The course will provide the delegates with a blueprint to follow in creating customer loyalty and providing additional sales in today’s competitive market.
The course is designed to give a clear understanding of the telephone sales process and demonstrate the Skills, Attributes and Knowledge necessary to use proven techniques that will improve your chances of gaining a sale.
By the end of the course delegates will be able to:
The trainer for this course has over 10 years of telephone sales experience, ranging from cold calling direct sales through to lead generated business to business.
For the past 8 years he has spent his time teaching staff members of all level the requisite skills selling successfully on the telephone and closing more sales. He is also qualified as a Master Trainer and is a FAS registered management trainer
The course is designed to be practical, relevant and participative with the emphasis focused on improving Skills, Knowledge and Motivation in a safe relaxed atmosphere.
All of our training courses are highly participative, our feedback is second to none and our trainers are all fully qualified with immense practical experience in the chosen topic
We are full members of the training competency network and therefore all of our training methods are based on best practice for the most appropriate transfer of knowledge and learning
To find out availability for our telephone sales training open course or should you have any questions – please get in touch
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Premier Training has long been an industry leader in the training sector and we look forward to having you as our newest satisfied client.
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