Essential Management and Leadership Skills

What employees want is a manager who will lead them effectively

In a recent study employees said what they desired most from their work, was to work for an effective leader, who could help them grow and mange their performance.
This course will equip you with the necessary skills to make this happen.

In business today you need to have the requisite skills to strike the balance between managing people, leading the team and achieving your objectives

It has often been said that effective leadership and management skills are best understood when taught to small groups in an engaging way, by an experienced Master. We at Premier training believe that this proven course will equip you with the essential Leadership and Management tools to take you to the top

In only 2 days this accelerated learning course will help you to gain the essential skills of Leadership and Management by providing you with a template for success, as well as providing you with practical skills and tools that you can use in your every day work.

Objectives

By the end of the course you will:

• Understand the attributes of successful leadership and management
• Be able to assess your leadership style and how it impacts on your team.
• Perform the different leadership styles necessary to motivate the individual needs of your staff
• Understand and use all styles of leadership, to gain better results for both the individuals and the team
• Assess your team to understand their motivational needs.
• Effectively set and agree objectives, with a clear understanding of the expected outcomes and responsibilities.
• Be able to give feedback in an effective coaching style which works
• Understand the importance of giving effective timely feedback and know the pitfalls to avoid.
• Be able to motivate in the ways that work effectively and have a basic understanding of the theories of motivation.
• Know how when and why to motivate and the differences between shot and long term motivation
• Through essential skills which you will learn you will be able to raise productivity of both the individuals and the team
• You will discover the 10 ways to conduct better meetings and understand why so many meetings fail
• Know understand and work on the 10 motivational areas employees’ desire from their Supervisors
• Manage performance issues and create effective performance improvement plans to manage poor performance in a positive manner.
• Know what is meant by flying the flag and the importance of leadership communication by wandering around
• Discover the temperature of individuals and team by effective communication through understanding visual, verbal and vocal communication skills
• Effectively use open and honest feedback to discover more about yourself and understand the principle of the Johari window technique, so as you will grow as a Leader and understand what is important to your team.
• Set and Agree goals with an agreed plan of action for ongoing monitoring of performance.
• Ensure that the key tasks are being achieved through the skills of Planning, Organising, Implementing and controlling tasks using the POIC techniques
• Know who how and when to delegate tasks and by using our delegation template start to confidently share the workloads to ensure the objectives are met

Key Areas include:

• Attributes of an effective leader/ manager
• Knowing and understanding Leadership Styles
• The 5 Stages of Effective Management
• Importance of effective feedback
• Effective Delegation skills
• Managing tasks to ensure deadlines are met
• Planning, Organising, implementing and controlling
• Dealing With Performance issues
• Gaining commitment to goals and objectives
• Motivating and inspiring the team
• Focus on results whilst working effectively with people