Irelands Consultative Sales Training Company

Since 2002

We Offer

1. Tailored Consultative Sales Training for your team on your site
2. Generic Public Consultative Sales Training Courses
3. Online real time interactive Consultative Sales Training for your team
4. 1:1 Consultative Sales coaching
5. Face to Face Training
6. Online training

All types of Consultative Sales Training catered for

Our Clients

Create Customer Service Excellence for Todays Competitive Market

Are any of the points below important to you? If Yes We need to talk

Using Customer Services Best practices

Communicating professionally with your customers

Building a professional image and relationship

Creating customer experiences as opposed to transactions

Understanding the 5 steps to establishing customer needs

Extending common courtesy so customers feel important

Managing and exceeding customers expectations

Managing difficult customers in a professional way

Satisfying challenging and irate customers

Taking responsibility to solve our customer problems

Use the 5 Rs of customer service

Best practice email and telephone etiquette

The 3 Vs of effective customer communication and empathy

What we can do to avoid customers leaving

We specialise in designing and delivering practical interactive training to the needs of your team by face to face or online training

We also offer public open courses below is our typical generic public course outline

By the end of the sales training courses delegates will be able to

  • Understand the benefit of fact find selling.
  • Establish the key points of the introduction.
  • Know the importance of permission to proceed.
  • Ask relevant questions to uncover additional needs.
  • Use effective questions to gather the information
  • Use various questioning techniques
  • Perform active listening skills to hear the information
  • Use confirming statements as trial closes
  • Break down the fact find to stay on course.
  • Use Probing techniques to gain commitment on each key area.
  • Close off each area of the fact find to create multiple sales
  • Present your product properly based on the fact find.
  • Handle objections
  • Close and consolidate multiple sales.

Participative and Practical Training Courses

Tailored to your business needs.

Contact us and discuss how we can help you to achieve 100% of your organisation training goals, with zero risk

What our customers say about us

Participative – Practical – Training Courses

Tailored to your business needs.

Contact us and discuss how we can help you to achieve 100% of your organisation training goals, with zero risk

Get in Touch with Us

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