Training Courses

Sales Training – This highly participative programme is suitable for the seasoned professional wanting to refresh their skills, or the salesperson needing a structured approach to the sales process. Either way this course will allow delegates to develop a blueprint to create a higher level of sales to ensure they achieve their targets.

Time Management Training – Develop the knowledge skills and attitudes necessary to manage time in an effective and efficient manner, ensure that the objectives of the organisation are met whilst still leading a balanced life. The time management course is specifically designed for those who feel there are not enough hours in the day to accomplish their goals and sometimes look back on their day’s activity wondering why they have achieved nothing.

Customer Service Training – Provides the delegates with the knowledge, skills and attitudes necessary to provide excellent standards of service. The course covers the three core types of communication along with the main elements of customer service, which are necessary to ensure that the objectives of both the customer and the organisation are met.

Telesales Training – This programme is designed for delegates who have just embarked on a career requiring telephone skills, and delegates with more experience but no formal training. The course will provide the delegates with a blueprint to follow in creating excellent customer service using the telephone as a communication vehicle.

Team Building – The aim of the team building course is to provide the delegates with the knowledge, skills and attitudes necessary to improve communication, quality and teamwork. The training will introduce the delegates to activities and techniques that help to make effective teams, and will focus on individual actions and team actions that help build effectiveness in the workplace.

Presentation Skills – If you need to make your business presentations, more engaging, more powerful, more structured, more interesting, more persuasive and more concise whilst at the same time need to make it less fearful for you, then this 2 day course will deliver everything you need.

Assertiveness Training – Develop the skills necessary to achieve more from both work and personal life by learning to say what you want, whilst understanding that the key to assertiveness is achieving what you want without violating the rights of others. The course will clearly help those who feel that they try to avoid all types of conflict and avoid dealing with situations through fear, along with those at the other end of the spectrum who relish conflict and show little consideration for others.

Corporate Training – Why you should choose us as your corporate training provider?

Management Training

• Open Course Management Training – Open course or Public training is where you do not have the requisite number of delegates to justify an in company course, but still need to acquire the necessary skills and knowledge to succeed.
• Management Coaching – If you are seeking private one to one fast track management coaching look no further, we can help you.
• In Company Management Training – In company management training is a cost effective method of training where you get great results.

Train the Trainer – This course is designed to bring the new trainer or indeed a more established staff trainer through the key areas of designing, delivering training and imparting knowledge to the delegates in line with all the best practice up to date training techniques.

Consultative Sales – The aim of this one day programme is to equip delegates with a blueprint to follow to create sales in a professional manner by using consultative selling to its full potential.

Communication Skills – The aim of the course is to deliver the Skills and Knowledge necessary for planning and delivering effective communications to a group or on a one-to-one. Delegates will learn how to design the communication in a way that ensures that key messages are delivered.

First Time Manager – Develop the knowledge and skills necessary to manage and supervise staff to ensure the objectives of the organisation are met, while developing the team and individuals to enhance their performance.

Introduction to Sales – The aim of course is to equip those who have just embarked on a career in sales, or those with more experience but no formal training with a blueprint to follow in order create and close sales in today’s competitive market.

Leadership Skills – Get the requisite skills to strike the balance between managing people, leading the team and achieving your objectives

Management Development – This course is aimed towards the middle manager and focuses on developing the manager’s ability to play an effective strategic role within the organisation. The course will enhance the manager’s ability to manage through the effective use of the resources at their disposal.

Managing People – The aim of the course is to develop the knowledge and skills necessary to manage and supervise staff to ensure the objectives of the organisation are met, while developing the team and individuals to enhance their performance.

Performance Appraisal – The aim of the course is to develop the knowledge and skills necessary to manage staff performance within a structured process, to ensure the objectives of the organisation are met, while developing the team and individuals to enhance their performance.

Recruitment Interviewing – The aim of the course is to develop the knowledge and skills necessary to perform effective interviews ensuring that the objectives of the organisation are met. The course is specifically designed for those actively involved in the interview process and will focus in on obtaining the relevant information from the interviewee through skilful questioning, probing and listening techniques.

Sales Management – The aim of this course is to develop the knowledge, attitude and skills necessary to ensure that your team produces the results necessary for your Organisation to succeed.

Supervisory Management – The aim of the course is to develop the knowledge and skills necessary to manage and supervise staff to ensure the objectives of the organisation are met, while developing the team and individuals to enhance their performance.

Telephone Skills – This programme is designed for delegates who have just embarked on a career requiring telephone skills, and delegates with more experience but no formal training. The course will provide the delegates with a blueprint to follow in creating excellent customer service using the telephone as a communication vehicle.

FÁS Funded Training Courses – Up to 70% FÁS Funding Available on Training Courses! For more information, please Get in Touch